Terra Gel Battery

TERRA GEL BATTERIES

Premium 12V VRLA Gel motorcycle batteries — sealed, maintenance-free and spill-proof, built for Indian roads.
Backed by 25 months guarantee + 24 months warranty.

📋 HOW TO REGISTER YOUR WARRANTY
1
📦

Scan the QR on the Box

Find the QR code printed on your Terra battery box. Open your phone camera and scan it — it brings you directly to this warranty registration page. No typing needed.

2
📱

Sign Up

Click Register Warranty. Enter your name and mobile number — you'll get a quick OTP to verify. No account or password needed.

3
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Select Your Battery Model

Choose your battery model (e.g. TBGX5L) from the dropdown — you'll find the model name printed on the front label of your battery.

4
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Enter the Serial Number

Look at the right side panel of your battery. You'll see a sticker with a serial number. Once you select the model, the form pre-fills the first part — just type the last 2–3 digits shown on your battery's side label.

5
📋

Fill Remaining Details

Complete the dealer, vehicle, and invoice details. Upload a photo of your purchase invoice. Tick both consent boxes and hit Submit.

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Done — Warranty Active!

Your digital warranty certificate is generated instantly with a unique Registration ID. Download the PDF and save it. A confirmation is sent to your WhatsApp & email.

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Where is the Serial Number?

Look at the right-hand side panel of your Terra battery — there's a white sticker label. The serial number is printed there and looks like this:

TBGX5L-202608-B002-0042

When you select your model, the form auto-fills TBGX5L-202608-B002- for you. You only type the last digits (e.g. 0042) — the unique number on your battery's side sticker.

💡

Tip: Register within 1–2 days of purchase to ensure your warranty is fully activated. Keep your purchase invoice handy before you start — the whole process takes under 2 minutes.

📋 WARRANTY TERMS
Warranty Period by Battery Model
All Terra GEL models — TBG2.5L, TBGZ4S, TBGX5L, TBGY5L, TBGX6L, TBGX7L, TBGY9L, TBGX9L — carry the same coverage: 25 months full-replacement Guarantee from date of invoice, followed by 24 months pro-rata Warranty — a total of 49 months of protection.
Coverage
  • Manufacturing defects in materials or workmanship
  • Internal short circuit, cell failure, or abnormal capacity loss under normal use
  • Free replacement during the Guarantee period; pro-rata credit toward a new Terra battery during the Warranty period
Exclusions
  • Physical damage, broken container/terminals, tampering, or opening of the battery
  • Damage from overcharging, faulty vehicle electricals, wrong fitment, or use of non-recommended chargers
  • Batteries used in applications other than the specified vehicle segment
  • Loss of invoice AND unregistered warranty (register online to protect yourself)
  • Normal wear, sulphation from prolonged disuse (uncharged storage over 3 months)
Claim Process
  • Visit your nearest authorised Terra dealer with the battery, invoice, and Registration ID
  • Dealer performs an on-spot test and logs the claim with Terra
  • Approved claims: replacement (Guarantee period) or pro-rata credit (Warranty period), typically resolved within 7 working days
  • Or contact customer care — 7022520222 / customercare@terrabatteries.com
Customer Responsibilities
  • Register the warranty online within 30 days of purchase
  • Retain the original purchase invoice
  • Ensure correct fitment and healthy vehicle charging system
  • Keep terminals clean; avoid deep discharge and long uncharged storage
❓ FAQS
Click "Register Warranty" above, fill in your details, battery serial number, dealer and vehicle information, upload your invoice, accept the terms, and submit. Your Registration ID is generated instantly and a confirmation is sent to your email.
What if I lose my invoice?
If your warranty is registered online with the invoice uploaded, your registration record acts as proof of purchase. If you haven't registered and lose the invoice, warranty claims cannot be honoured — so register right away.
How long is the warranty?
Every Terra GEL battery gets 25 months full-replacement Guarantee + 24 months pro-rata Warranty = 49 months total, starting from your invoice date.
How do I raise a claim?
Take the battery, invoice and your Registration ID to any authorised Terra dealer, or call 7022520222. The dealer tests the battery and logs the claim; approved claims are settled within about 7 working days.
Can I transfer the warranty?
The warranty is tied to the battery serial number, not the vehicle. If you sell the vehicle with the battery, the remaining warranty continues for the new owner — contact customer care to update the registered owner details.
📞 CONTACT SUPPORT

Terra Batteries™

A Terra International brand
#3M-219, Ambika Corner,
Kasturi Nagar, Bengaluru – 560043

Customer Care

📞 7022520222
✉️ customercare@terrabatteries.com

WARRANTY REGISTRATION

👤

Customer Information

Your OTP — tap to auto-fill
——————
✅ Mobile number verified
🔋

Battery Information

💡 Right-side sticker on your battery · tap 📷 Scan to capture
🏪

Dealer Information

🏍️

Vehicle Information

📄

Purchase Proof

📤
Tap to upload invoice

or drag & drop here

Consent

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🎉

CONGRATULATIONS!!

Warranty registered successfully!!
Your warranty has been registered successfully.

📧 Confirmation email sent to —
📱 WhatsApp / SMS confirmation sent to —
TERRA BATTERIES™
Your Reliable Partner
Registration ID
WARRANTY CERTIFICATE ● Active
25 Month Guarantee
24 Month Warranty
Scan to Verify
Authenticity Seal
📞 7022520222 · customercare@terrabatteries.com
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🔍

Check Warranty Status

Search by serial number or registration ID

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👤

Customer Sign In

View your registered batteries & certificates

Your OTP — tap to fill
——————
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My Batteries
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🏪

Dealer Sign In

Authorised dealers only

Demo: State KarnatakaTBD-KA-0042 / terra123
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🏪

Dealer Warranty Registration

Register warranty on behalf of customer

Registered Today by You
Reg. ID / SerialCustomerModelVehicle
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🛡️

Admin Access

Terra Batteries™ Command Centre

Email: admin@terrabatteries.com · Pass: admin2026 · Key: TERRA-ADMIN
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● Master Access
WARRANTY ADMIN
All Warranty Registrations
Reg. ID / SerialCustomerPhoneEmailCityModelVehicleReg. No.DealerInvoice DateGuarantee EndsWarranty EndsStatusVia
All Customers
CustomerPhoneEmailCity / StateBatteriesLatest SerialFirst Registered
Registered Serial Numbers
Serial / Reg. IDModelRegistered ToPhoneVehicle Reg.Purchase DateStatus

📷 Scan Serial Number

Point camera at the serial number on your battery's side sticker
Or type the last digits manually
Chat on WhatsApp
+91 7022520222 · Usually replies fast
Call Us
+91 7022520222 · Mon–Sat 9:30–6:30
Email Support
customercare@terrabatteries.com
Need help?